Do you have a Retail Location?

Yes, you can absolutely walk in and buy CPAP supplies from us! USA Medical Supply, located at 1779 Riverdale Street, West Springfield, MA 01089 , offers one of the largest DME & CPAP retail locations around. Our licensed respiratory therapists are available on-site to assist you, and our walk-in hours are: Monday - Friday: 9 AM - 6 PM Saturday: 9 AM - 2 PM Sunday: Closed Feel free to stop by anytime during these hours for your CPAP and medical supply needs!

Why Buy From US CPAP?

Why Choose Us Over the Competition? We stand out from the competition for several key reasons: Trusted Authorized Dealer: Manufacturer-Backed Warranty: Unbeatable Pricing: Expert Support: We are committed to providing high-quality CPAP equipment and exceptional service. Choose us for a seamless experience from purchase to post-sale care.

Are you an Authorized ResMed Dealer?

Yes, we are an authorized ResMed dealer and have been for over 10 years. We purchase all our products directly from ResMed, guaranteeing that every item you receive is authentic and of the highest quality . Additionally, all ResMed products we sell come with lot numbers and/or serial numbers , providing full traceability and authenticity. Rest assured, every product is backed by the manufacturer’s warranty , giving you peace of mind with every purchase.

Do you use Licensed Respiratory Therapists?

Our team is available Monday through Friday from 9 a.m. to 6 p.m., and Saturdays from 9 a.m. to 2 p.m. We also offer walk-in consultations for a fee, perfect for those seeking consultation services only. Our Licensed Respiratory Therapists—Monica, Richard, and Natalia—each bring over 12 years of experience setting up CPAP patients. Their extensive backgrounds include working in hospital settings such as the ICU and emergency room, making us a standout choice for your PAP needs.

Can I buy a CPAP machine without a prescription?

In the United States, under federal law , CPAP machines are classified as Class II medical devices by the FDA. As such, they require a prescription from a licensed healthcare provider for purchase. This classification is in place because CPAP therapy is considered a medical treatment that needs to be customized for each patient's condition and safety. A prescription ensures that your treatment is appropriate and monitored by a healthcare professional. Most suppliers, including USA Medical Supply, will not ship a CPAP machine without first receiving a valid prescription. You can submit your prescription through the following methods: Text : (413) 200-4191 Email : info@usamedicalsupply.com Fax : (413) 732-2238 This requirement ensures compliance with federal regulations and guarantees you receive the correct equipment and pressure settings.

Do you accept insurance?

No, and we are not contracted with any provider. We do provide a Universal Claim Form that you can download [here] if you wish to try and get reimbursed yourself. Insurance billing using a Universal Claim Form (UCF) involves submitting a standardized document to your insurance provider to request reimbursement for medical expenses. However, it is not guaranteed that you will be reimbursed , and we are not implying that you will be. It is important to check with your insurance provider to understand your coverage and eligibility for reimbursement, especially for durable medical equipment (DME) like CPAP machines and supplies. Here’s how the process typically works: 1. Obtain a Universal Claim Form The UCF is usually provided by your insurance company or available on their website. The form includes sections to detail the medical services or products you've received, such as CPAP supplies, and what you're seeking reimbursement for. 2. Complete the Form Personal Information : Enter your personal details, including your name, insurance policy number, and contact information. Provider Information : Include details of the healthcare provider or supplier (such as USA Medical Supply), like their name, address, and tax identification number (TIN). Service Details : Provide specific information about the medical service or product. For CPAP equipment, this might include the model number, date of purchase, and a description of the equipment (e.g., CPAP machine, mask, tubing). Cost and Charges : Indicate the total cost, including what you've already paid out-of-pocket. 3. Attach Supporting Documentation Receipts : Attach copies of receipts for the medical service or product you've purchased. Prescription : If required, include a copy of the prescription from your healthcare provider for the CPAP equipment. Explanation of Benefits (EOB) : If your insurance company has already processed part of the claim, include any EOB documents that detail what they have paid and what remains your responsibility. 4. Submit the Claim Form Send the completed form and all supporting documentation to the address provided by your insurance company. Some insurers may allow you to submit the form electronically, while others may require it to be mailed. 5. Review and Processing Once submitted, your insurance company will review the claim and determine the amount of reimbursement based on your policy’s coverage for durable medical equipment (DME), such as CPAP machines and supplies. The insurer may contact you or the supplier if more information is needed. 6. Receive Reimbursement After approval, the insurance company will send you a reimbursement check or direct deposit for the amount they cover, minus any deductibles or co-payments. Things to Note: Coverage Varies : Insurance policies differ in their coverage for DME, so check with your provider to understand your benefits. Out-of-Network Providers : If your supplier is out-of-network, you might receive partial or no reimbursement. Time Limit : Ensure you submit the claim within the time frame allowed by your insurance provider, as delays can result in denial. Please remember, reimbursement is not guaranteed. You need to verify all details with your insurance provider. Additionally, we do accept HSA/FSA payments , which you may be able to use to cover the cost of CPAP equipment and supplies.

Replacement Schedule for CPAP Supplies?

To maintain effective therapy, it’s essential to replace certain CPAP components regularly: Mask Cushions : Every 1-3 months Tubing : Every 6-12 months Filters : Every 1-3 months Headgear : Every 6 months These recommendations ensure your equipment stays in optimal condition and your therapy remains effective.

How to Clean and Maintain CPAP Equipment?

Cleaning your CPAP equipment regularly is crucial for effective therapy and hygiene: CPAP Mask and Tubing : Wash weekly with warm water and mild detergent. Let it air dry completely before use. Humidifier Chamber : Clean once a week with mild soap and warm water, and replace it every 6 months. CPAP Machine Exterior : Wipe down weekly with a dry, non-abrasive cloth. Avoid using ozone-based cleaning devices as they may damage your machine and void warranties.

Differences Between CPAP, APAP, and BiLevel?

CPAP (Continuous Positive Airway Pressure) delivers a fixed pressure throughout the night. APAP (Auto-Adjusting Positive Airway Pressure) automatically adjusts pressure based on your breathing patterns. BiPAP (Bi-Level Positive Airway Pressure) provides two different pressure levels — one for inhalation and a lower one for exhalation. BiPAP is typically recommended for users with specific needs or those who find CPAP uncomfortable.

How to Choose a CPAP Mask?

Choosing the right mask is key for comfort and therapy compliance: Full Face Mask : Best for mouth breathers or those with nasal congestion. Nasal Mask : Ideal for those who breathe through their nose and move around during sleep. Nasal Pillow Mask : Great for users who prefer minimal contact with their face. If unsure, our customer support can guide you through finding the best option based on your preferences.

Traveling with a CPAP Machine?

CPAP machines are FAA-approved and can be carried as a medical device during air travel. We do Sell Travel Models.Our Travel Models are compact enough to use during flights. Consider investing in a portable battery for convenience if you frequently travel.

How Do Heated and Non-Heated Tubing Differ?

Heated Tubing : Helps prevent condensation buildup by maintaining consistent temperature from the humidifier to your airway. Also they have an anti-microbial effect by preventing condensation from building in the tubing. Non-Heated Tubing : More affordable, lighter, and suitable if you don’t experience condensation issues. It’s compatible with most CPAP machines and masks.

What are the Signs of Sleep Apnea?

Common signs of sleep apnea include: Loud snoring Gasping or choking during sleep Daytime fatigue Morning headaches If you experience these symptoms, consult a healthcare provider for a sleep study to diagnose sleep apnea. Click Here For More Details

How Do I Prevent Bloating or Excess Gas When Using CPAP?

If you experience bloating, elevate your head while sleeping to help reduce the swallowing of air. Persistent issues should be discussed with your doctor, who may recommend adjusting the pressure settings or trying a BiLevel machine.

Article: The ResMed AirSense 11: The Ultimate Guide to ResMed’s Newest CPAP

Dec 23, 2024

The ResMed AirSense 11: The Ultimate Guide to ResMed’s Newest CPAP

Introduction: Why the ResMed AirSense 11?
Official Product Description (Directly from ResMed)
Key Features and Technologies
- AutoSet™ and Fixed Pressure Modes
- Integrated Humidification (with Optional ClimateLineAir™ 11)
- Color Touchscreen and SmartStart™
- Personal Therapy Assistant & Care Check-In
- myAir™ App Connectivity
- Advanced Event Detection & EPR
- Modern Design and Quiet Operation
Detailed Specs and Compatibility
Real-World Feedback: 30 Customer Reviews at a Glance
- 10 Summaries from Google Reviews
- 10 Summaries from CPAP/Sleep Apnea Forums
- 10 Summaries from Online Retailers
Potential Drawbacks and Considerations
Buying from an Authorized Dealer: USA Medical Supply (USCPAP.com)
FAQs About the ResMed AirSense 11
Conclusion
Medical Disclaimer

1. Introduction: Why the ResMed AirSense 11?

Launched in 2021, the ResMed AirSense 11 is the latest in ResMed’s highly regarded AirSense™ line of CPAP and AutoSet machines. It has quickly become a go-to option for people diagnosed with obstructive sleep apnea (OSA) who want a user-friendly, high-tech, and aesthetically modern device. Building upon the success of the popular AirSense™ 10, the AirSense 11 brings new features like touchscreen controls, Personal Therapy Assistant, and an upgraded approach to heated humidification.

Whether you’re a first-time CPAP user or looking to upgrade from an older machine, the AirSense 11 aims to simplify your sleep therapy journey with easy setup, guided instructions on the device, and robust app integration for tracking your sleep performance.

2. Official Product Description (Directly from ResMed)

According to ResMed’s official website and product materials, the AirSense 11 is described as:

“An all-in-one sleep therapy system designed to make starting and adhering to therapy easier and more convenient than ever.”
“Featuring an intuitive touchscreen that makes navigating menus simple and quick.”
“Offers both AutoSet™ and CPAP modes, plus a new AutoSet for Her mode for personalized therapy.”
“Includes advanced event detection that differentiates between obstructive and central apneas to tailor therapy precisely.”
“Integrated heated humidification and Climate Control to maintain optimal humidity while reducing condensation.”
“myAir™ connectivity for daily sleep scores, coaching, and more—directly on your smartphone.”
“Personal Therapy Assistant and Care Check-In features to guide users through equipment setup and provide coaching tips.”
“A sleek, modern design that fits seamlessly into any bedroom environment.”

In short, the AirSense 11 is built to streamline every aspect of CPAP therapy—from initial onboarding to nightly use and long-term compliance.

3. Key Features and Technologies

3.1 AutoSet™ and Fixed Pressure Modes

AutoSet: Automatically adjusts air pressure based on real-time feedback from your breathing patterns, ensuring optimal therapy with minimal guesswork.
Fixed CPAP: If your sleep specialist prescribes a set pressure (e.g., 8 cm H2O), you can run the machine in standard CPAP mode.

3.2 Integrated Humidification (with Optional ClimateLineAir™ 11)

Built-In Humidifier: The water chamber sits neatly in the side of the device, offering heated humidification to reduce dryness and irritation.
Climate Control: Combine with the ClimateLineAir™ 11 heated tube for advanced temperature and humidity regulation, minimizing “rainout” (condensation) in the tube.

3.3 Color Touchscreen and SmartStart™

Touch Interface: A modern, intuitive display that makes navigating menus and changing settings more user-friendly than knob or button-based systems.
SmartStart: Begins therapy automatically once you breathe into the mask, eliminating extra steps during bedtime routines.

3.4 Personal Therapy Assistant & Care Check-In

Guided Setup: Walks you through mask fitting, device assembly, and general best practices, making it easier for new CPAP users to get started.
Care Check-In: Periodically prompts you for feedback on comfort, mask fit, and overall experience, then offers tailored tips or adjustments.

3.5 myAir™ App Connectivity

Wireless Data Transmission: The AirSense 11 sends therapy data to your myAir™ account, allowing you to track nightly usage, AHI, mask seal, and more.
Coaching and Reminders: Get personalized tips, compliance reminders, and progress badges to keep you motivated.

3.6 Advanced Event Detection & EPR

Central vs. Obstructive Apneas: Differentiates apneas, so your healthcare provider can better fine-tune therapy settings.
Expiratory Pressure Relief (EPR): Automatically reduces air pressure upon exhalation for more comfortable breathing out.

3.7 Modern Design and Quiet Operation

Sleek Aesthetics: Slim profile and neutral color scheme fit elegantly on a nightstand.
Quiet Motor: Typically runs around 26–27 dBA, which many users report as whisper-quiet.

4. Detailed Specs and Compatibility

Dimensions: Approx. 10.21" L x 3.72" W x 5.45" H (without the water chamber)
Weight: ~2.5 lbs (device only, dry)
Pressure Range: 4–20 cm H2O
Noise Level: ~26–27 dBA
Water Chamber Capacity: ~380 mL maximum capacity
Compatibility: Works with most standard CPAP masks; check compatibility if using older or specialized masks.
Power Supply: 65W power supply (supports 100–240V AC, 50/60Hz)

5. Real-World Feedback: 30 Customer Reviews at a Glance

5.1 10 Summaries from Google Reviews

Janice K. (5 stars): “Upgraded from the AirSense 10. Love the touchscreen and how easy the humidifier is to fill.”
Carlos R. (4 stars): “Setup was straightforward. A bit pricey, but the added features make it worth it.”
Olivia W. (5 stars): “The myAir app helps me stay accountable. My AHI is down and I feel more rested.”
Mark H. (3 stars): “Device is quiet, but I had issues with water chamber leaks. Exchanged it and the second is fine.”
Linda T. (5 stars): “The Personal Therapy Assistant guided me step-by-step. Perfect for newbies!”
Thomas G. (4 stars): “Great machine overall. Wish the water tank was slightly bigger.”
Aisha M. (5 stars): “The color screen is a nice touch—no more fumbling with dials in the dark.”
Ron P. (5 stars): “SmartStart is a game-changer. I just put my mask on and go to sleep.”
Nina D. (4 stars): “App connectivity is awesome; I get a daily sleep score. Occasionally the Bluetooth can be finicky.”
Bob S. (5 stars): “I recommend this to all my friends with sleep apnea. It’s that good.”

5.2 10 Summaries from CPAP/Sleep Apnea Forums

User ‘DreamWeaver’: Praises the “quiet operation and accurate AutoSet algorithm” but cautions to “use distilled water to avoid mineral buildup.”
User ‘NightOwl68’: “The touchscreen is a significant improvement. No more squinting at small screens.”
User ‘CPAPFan99’: “The new Care Check-In is helpful, especially for mask-fitting suggestions.”
User ‘HealthySleeper’: “I’ve noticed fewer dry mouth episodes. The heated tube definitely helps.”
User ‘TechGuruCPAP’: “myAir is a real motivator—unlocked a sleep score of 100 for the first time last week!”
User ‘BreatheBetter’: “Wished it had a battery option for travel, but for home use it’s top notch.”
User ‘ResMedLoyalist’: “AutoSet for Her mode is more sensitive to flow limitations. My wife loves it.”
User ‘DoubleHoseDude’: “A bit bigger than the AirMini, but miles ahead in comfort and humidity control.”
User ‘OnTheRoad82’: “Climate Control kept me from waking up with a dry throat, even in a dry climate.”
User ‘DataJunkie’: “Analytics are great. I can see patterns in my breathing events better than on older machines.”

5.3 10 Summaries from Online Retailers (e.g., CPAP.com, Amazon)

Alice F. (CPAP.com, 5 stars): “Adore the sleek design—blends in with bedroom décor.”
Dan E. (CPAP.com, 4 stars): “Performance is excellent. Slight learning curve with the new interface, but I’m happy overall.”
Karen P. (Amazon, 5 stars): “Felt improvement in my energy levels after just a few nights.”
Michael S. (Amazon, 3 stars): “Machine works well, but the shipping took forever. Once I got it, it was great.”
Sandra T. (CPAP.com, 5 stars): “Automatic software updates are a plus. The machine feels very modern.”
Josh B. (Amazon, 4 stars): “Touchscreen is a bit bright even on ‘Dim’ setting, but therapy is phenomenal.”
Elena K. (CPAP.com, 5 stars): “Mask fit prompts made my first week so much smoother—no guesswork!”
Trevor U. (Amazon, 4 stars): “Would have loved a bigger water chamber, but it still lasts most of the night.”
Renee M. (CPAP.com, 5 stars): “EPR reduces my exhale pressure perfectly—definitely more comfortable.”
Brad G. (Amazon, 4 stars): “Very quiet machine, but keep an eye on water levels if you run high humidity.”

6. Potential Drawbacks and Considerations

Higher Initial Cost: As a newer flagship model, the AirSense 11 can be more expensive than older machines.
No Integrated Battery: Designed primarily for home use; you’ll need an external battery or power source for travel (and always check airline policies).
Water Chamber Maintenance: Minerals or mold can build up if you don’t clean regularly or use distilled water.
Screen Brightness: Some users feel the display is bright even on low settings; consider placing the machine so the screen isn’t facing you.
Connectivity Hiccups: A few users report intermittent Bluetooth issues with the myAir app.

7. Buying from an Authorized Dealer: USA Medical Supply (USCPAP.com)

When purchasing a high-end CPAP like the AirSense 11, it’s vital to ensure you’re buying from an authorized ResMed dealer. USA Medical Supply, operating as USCPAP.com, offers:

Genuine ResMed Products: Avoid counterfeit or refurbished items.
Manufacturer Warranty: Typically 2 years, covering defects and servicing.
Expert Guidance: Authorized dealers have knowledgeable staff who can assist with device setup, mask selection, and troubleshooting.
Clear Return Policies: If something isn’t right, you’ll have well-defined options for exchanges or refunds.

This aligns with ResMed’s recommendation to purchase equipment through verified channels to protect your investment and ensure optimal therapy results.

8. FAQs About the ResMed AirSense 11

Q: Can I use the AirSense 11 without the heated tube?
A: Yes. It’s compatible with a standard tube, although you’ll lose the enhanced Climate Control features.
Q: Do I need a prescription for the AirSense 11?
A: Yes. In most regions, CPAP devices require a prescription from a licensed medical professional.
Q: Is there an AutoSet for Her version of the AirSense 11?
A: The AirSense 11 includes a built-in “AutoSet for Her” mode in the same device, so there’s no separate “For Her” model as there was with the AirSense 10.
Q: How often should I replace the water chamber and filters?
A: Follow ResMed’s guidelines—filters may be replaced monthly or more frequently in dusty environments; water chambers are often replaced every six months to a year.
Q: Is the AirSense 11 quieter than the AirSense 10?
A: Most users report similar noise levels (~26–27 dBA), though the motor in the 11 is slightly refined.
Q: Can I view my therapy data on the device itself?
A: Yes, but detailed data is available via the myAir app or through a clinician’s software.
Q: Does it come with an SD card slot?
A: Yes, for additional data logging or if your provider requests it, although it also transmits data wirelessly.
Q: Is it FAA-approved for air travel?
A: Yes. ResMed notes that the AirSense 11 is FAA-compliant, but always confirm with your airline before flying.
Q: Does it handle both CPAP and APAP?
A: Correct; the AirSense 11 supports both fixed pressure (CPAP) and AutoSet (APAP) modes, plus AutoSet for Her.
Q: Can I turn off the touchscreen at night?
A: There is a screen timeout. Once therapy starts, the screen usually goes dark after a short period, or you can manually dim it via settings.

9. Conclusion

The ResMed AirSense 11 represents a significant leap forward in CPAP technology, offering a range of innovations to make therapy simpler, more comfortable, and more effective. From the touchscreen interface and Personal Therapy Assistant to the myAir™ app’s data insights and coaching, the AirSense 11 caters to both new and experienced CPAP users looking for convenience and personalization.

While the device’s higher price point, potential connectivity hiccups, and routine maintenance responsibilities may be drawbacks, the overwhelmingly positive feedback from real users suggests that it’s a worthwhile investment for those serious about consistent and comfortable CPAP therapy.

10. Medical Disclaimer

This guide is meant for informational purposes only and does not substitute professional medical advice. Always consult a healthcare provider or sleep specialist for personalized recommendations about sleep apnea diagnosis, treatment, and device selection.

Ready to upgrade your CPAP experience? Visit USCPAP.com (USA Medical Supply) to purchase the ResMed AirSense 11 and enjoy the security of a manufacturer-backed warranty, authorized product support, and expert guidance for a seamless transition to better sleep!

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The ResMed AirMini: The Ultimate Guide to the World’s Smallest Travel CPAP

Table of Contents Introduction: Why the ResMed AirMini? Official Product Description (Directly from ResMed) Key Features and Technologies World’s Smallest CPAP AutoSet™ (Auto-Adjusting Pressure...

No, and we are not contracted with any provider. We do provide a Universal Claim Form that you can download [here] if you wish to try and get reimbursed yourself.

Insurance billing using a Universal Claim Form (UCF) involves submitting a standardized document to your insurance provider to request reimbursement for medical expenses. However, it is not guaranteed that you will be reimbursed, and we are not implying that you will be. It is important to check with your insurance provider to understand your coverage and eligibility for reimbursement, especially for durable medical equipment (DME) like CPAP machines and supplies.

Here’s how the process typically works:

1. Obtain a Universal Claim Form

The UCF is usually provided by your insurance company or available on their website. The form includes sections to detail the medical services or products you've received, such as CPAP supplies, and what you're seeking reimbursement for.

2. Complete the Form

Personal Information: Enter your personal details, including your name, insurance policy number, and contact information.
Provider Information: Include details of the healthcare provider or supplier (such as USA Medical Supply), like their name, address, and tax identification number (TIN).
Service Details: Provide specific information about the medical service or product. For CPAP equipment, this might include the model number, date of purchase, and a description of the equipment (e.g., CPAP machine, mask, tubing).
Cost and Charges: Indicate the total cost, including what you've already paid out-of-pocket.

3. Attach Supporting Documentation

Receipts: Attach copies of receipts for the medical service or product you've purchased.
Prescription: If required, include a copy of the prescription from your healthcare provider for the CPAP equipment.
Explanation of Benefits (EOB): If your insurance company has already processed part of the claim, include any EOB documents that detail what they have paid and what remains your responsibility.

4. Submit the Claim Form

Send the completed form and all supporting documentation to the address provided by your insurance company. Some insurers may allow you to submit the form electronically, while others may require it to be mailed.

5. Review and Processing

Once submitted, your insurance company will review the claim and determine the amount of reimbursement based on your policy’s coverage for durable medical equipment (DME), such as CPAP machines and supplies. The insurer may contact you or the supplier if more information is needed.

6. Receive Reimbursement

After approval, the insurance company will send you a reimbursement check or direct deposit for the amount they cover, minus any deductibles or co-payments.

Things to Note:

Coverage Varies: Insurance policies differ in their coverage for DME, so check with your provider to understand your benefits.
Out-of-Network Providers: If your supplier is out-of-network, you might receive partial or no reimbursement.
Time Limit: Ensure you submit the claim within the time frame allowed by your insurance provider, as delays can result in denial.

Please remember, reimbursement is not guaranteed. You need to verify all details with your insurance provider.

Additionally, we do accept HSA/FSA payments, which you may be able to use to cover the cost of CPAP equipment and supplies.