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Yes, you can absolutely walk in and buy CPAP supplies from us! USA Medical Supply, located at 1779 Riverdale Street, West Springfield, MA 01089, offers one of the largest DME & CPAP retail locations around. Our licensed respiratory therapists are available on-site to assist you, and our walk-in hours are:
Feel free to stop by anytime during these hours for your CPAP and medical supply needs!
Why Choose Us Over the Competition?
We stand out from the competition for several key reasons:
We are committed to providing high-quality CPAP equipment and exceptional service. Choose us for a seamless experience from purchase to post-sale care.
Yes, we are an authorized ResMed dealer and have been for over 10 years. We purchase all our products directly from ResMed, guaranteeing that every item you receive is authentic and of the highest quality. Additionally, all ResMed products we sell come with lot numbers and/or serial numbers, providing full traceability and authenticity.
Rest assured, every product is backed by the manufacturer’s warranty, giving you peace of mind with every purchase.
Our team is available Monday through Friday from 9 a.m. to 6 p.m., and Saturdays from 9 a.m. to 2 p.m. We also offer walk-in consultations for a fee, perfect for those seeking consultation services only. Our Licensed Respiratory Therapists—Monica, Richard, and Natalia—each bring over 12 years of experience setting up CPAP patients. Their extensive backgrounds include working in hospital settings such as the ICU and emergency room, making us a standout choice for your PAP needs.
In the United States, under federal law, CPAP machines are classified as Class II medical devices by the FDA. As such, they require a prescription from a licensed healthcare provider for purchase. This classification is in place because CPAP therapy is considered a medical treatment that needs to be customized for each patient's condition and safety.
A prescription ensures that your treatment is appropriate and monitored by a healthcare professional. Most suppliers, including USA Medical Supply, will not ship a CPAP machine without first receiving a valid prescription. You can submit your prescription through the following methods:
This requirement ensures compliance with federal regulations and guarantees you receive the correct equipment and pressure settings.
No, and we are not contracted with any provider. We do provide a Universal Claim Form that you can download [here] if you wish to try and get reimbursed yourself.
Insurance billing using a Universal Claim Form (UCF) involves submitting a standardized document to your insurance provider to request reimbursement for medical expenses. However, it is not guaranteed that you will be reimbursed, and we are not implying that you will be. It is important to check with your insurance provider to understand your coverage and eligibility for reimbursement, especially for durable medical equipment (DME) like CPAP machines and supplies.
Here’s how the process typically works:
The UCF is usually provided by your insurance company or available on their website. The form includes sections to detail the medical services or products you've received, such as CPAP supplies, and what you're seeking reimbursement for.
Send the completed form and all supporting documentation to the address provided by your insurance company. Some insurers may allow you to submit the form electronically, while others may require it to be mailed.
Once submitted, your insurance company will review the claim and determine the amount of reimbursement based on your policy’s coverage for durable medical equipment (DME), such as CPAP machines and supplies. The insurer may contact you or the supplier if more information is needed.
After approval, the insurance company will send you a reimbursement check or direct deposit for the amount they cover, minus any deductibles or co-payments.
Please remember, reimbursement is not guaranteed. You need to verify all details with your insurance provider.
Additionally, we do accept HSA/FSA payments, which you may be able to use to cover the cost of CPAP equipment and supplies.
To maintain effective therapy, it’s essential to replace certain CPAP components regularly:
Cleaning your CPAP equipment regularly is crucial for effective therapy and hygiene:
Choosing the right mask is key for comfort and therapy compliance:
CPAP machines are FAA-approved and can be carried as a medical device during air travel. We do Sell Travel Models.Our Travel Models are compact enough to use during flights. Consider investing in a portable battery for convenience if you frequently travel.
Common signs of sleep apnea include:
If you experience bloating, elevate your head while sleeping to help reduce the swallowing of air. Persistent issues should be discussed with your doctor, who may recommend adjusting the pressure settings or trying a BiLevel machine.
